Contact Devpalettes

Support, feedback, and business inquiries — we'd love to hear from you

Send us a message

Your information is secure and will never be shared with third parties. Read our Privacy Policy.

Twitter

@devpalettes

Founder

Ashish Kekaan Reviews every message personally

Response Time

We typically respond within 24-48 hours on business days. Every message is reviewed by a real person — no automated responses or chatbots. For urgent matters, reach out on Twitter for a faster reply.

Reporting a Bug? Here's What to Include

The more detail you provide, the faster we can fix the issue. When selecting "Bug Report" in the form above, please include as many of the following as possible:

Browser & Version

e.g., Chrome 126, Firefox 127, Safari 17. You can find this in your browser's Help > About menu.

Device & OS

e.g., iPhone 15 Pro / iOS 17, Windows 11 Desktop, MacBook Pro / macOS Sonoma.

Steps to Reproduce

Numbered steps: "1. Open the Palette Generator. 2. Click Generate 3 times. 3. Notice the third color block shows blank."

Expected vs. Actual Behavior

What you expected to happen vs. what actually happened. Screenshots help tremendously if you can include them.

Alternatively, you can open an issue directly on GitHub with full markdown formatting and screenshot support.

Requesting a Feature? Help Us Prioritize

We love building what the community needs. When selecting "Feature Request" in the form, here's what helps us evaluate and prioritize your idea:

The Problem You're Solving

What task are you trying to accomplish that our current tools don't support? e.g., "I need to generate palettes that pass WCAG AAA contrast automatically."

Who Benefits

Is this something many users would need, or a niche workflow? We prioritize features that benefit the largest number of creators.

Example or Reference

Links to tools that do something similar, mockups, or even a rough description — anything that helps us visualize your idea.

Real examples from users: Our Image Color Picker was requested by a developer who needed to match brand colors from screenshots. Our Color Blindness Simulator came from a designer whose client had protanopia. Your idea could be next.

Why Contact Us?

Devpalettes is built by developers, for developers and designers. Founded by Ashish Kekaan, our platform exists to give the creative community free, reliable, and accessible color tools. Whether you've found a bug in our color picker, want to request a new palette feature, or are interested in a partnership — we genuinely want to hear from you.

Your feedback is the engine behind every improvement we make. When you report a bug, you help us fix it for thousands of other users. When you suggest a feature, you shape our development roadmap. When you share how you use our tools, you inspire new ones. We don't build in isolation — Devpalettes grows because of its community.

Explore our popular tools like the Palette Generator, Contrast Checker, and Color Converter to see what community feedback has already helped us build. For a deeper look at our story and values, visit our About page.

For business inquiries, sponsorship opportunities, or collaboration proposals, please select "Business Inquiry" in the form above. Ashish reviews every partnership request personally. Your privacy matters to us — learn how we protect your information in our Privacy Policy and Cookie Policy.

How We Handle Your Message

When you submit a message through our contact form, it goes through a structured process to ensure nothing falls through the cracks. Here's what happens after you hit send:

Received & Categorized

Your message is sorted by type — support, bug report, feature request, or business inquiry — and logged into our tracking system.

Reviewed by a Real Person

No auto-responders or chatbots. A real member of our team reads every single message to understand the context and urgency.

Actioned Accordingly

Bug reports go straight to our development queue. Feature requests are added to our planning board. Business inquiries are escalated to Ashish directly.

Responded To

We aim to respond within 24-48 hours on business days with a substantive, helpful reply — not a canned template.

Followed Up

If your issue requires a fix or update, we follow up once it's resolved. You can also track progress on our GitHub Issues page.

What Happens to Your Data

Transparency about data handling is a core value at Devpalettes. When you submit our contact form, here is exactly what happens with your information:

  • Name and email are used solely to respond to your inquiry. We do not add you to any mailing list unless you separately subscribe through our newsletter.
  • Message content is stored securely by our form provider (Formspree) and is accessible only to the Devpalettes team.
  • We never sell, rent, or share your contact information with third parties for marketing purposes.
  • Submissions are retained for up to 90 days for follow-up purposes, then automatically purged.
  • You may request deletion of your submission at any time by emailing contact@devpalettes.com.

For complete details, see our Privacy Policy and Cookie Policy.

Our Support Philosophy

At Devpalettes, support isn't an afterthought — it's part of the product. We believe that the best tools are built in conversation with the people who use them. Here's what you can expect from us:

User-First Development

Every tool on Devpalettes exists because someone needed it. Our palette tools, accessibility checkers, and color converters were all shaped by community feedback. Your voice directly influences what we build next.

Transparent Communication

If something is broken, we'll tell you. If a feature is on our roadmap, we'll let you know. We maintain full transparency through our GitHub repository and Twitter.

Privacy by Default

We don't sell your data. We don't share your contact information. Messages sent through this form are used solely to respond to your inquiry. Read our Privacy Policy for full details on how we protect you.

Community-Driven Growth

Many of our most popular features started as a single email from a user. We maintain an open feedback loop through this contact form, Twitter, and GitHub Issues. Your ideas matter.

Accessibility Commitment

We build tools that everyone can use, regardless of ability. If you encounter an accessibility barrier on our platform, please let us know — we treat those reports with the highest priority. Learn more in our blog.

Frequently Asked Questions

Is Devpalettes free to use?

Yes! All our color tools are 100% free to use, with no accounts required. We're committed to keeping professional-grade design tools accessible to everyone.

Can I suggest a new feature?

Absolutely. Use the contact form above and select "Feature Request." We review every suggestion and many features have been implemented based on user feedback.

How do I report a bug?

Use the contact form and select "Bug Report." Include your browser, device, and steps to reproduce the issue for the fastest resolution. You can also open an issue on our GitHub repository.

Who runs Devpalettes?

Devpalettes is founded and maintained by Ashish Kekaan, a developer passionate about making professional-grade design tools accessible to everyone.

Is my data safe when I use the contact form?

Yes. We do not sell, share, or misuse any information you provide. Your data is used solely to respond to your inquiry. See our Privacy Policy for full details.

Can I collaborate with Devpalettes?

We're open to partnerships, guest blog posts, and open-source contributions. Select "Business Inquiry" in the form or reach out on GitHub.

How are feature requests prioritized?

We consider community demand, alignment with our mission of accessible design tools, and technical feasibility. High-impact requests that benefit many users are prioritized first. We also consider how well a feature integrates with our existing color tools and overall platform experience.